| My Account |
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| How do I create an account? |
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You can't. Contact us for login credentials. |
| How much is my shipping? |
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Shipping is free to all Parks Conservancy retail locations and 201 Fort Mason.
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| I forgot the password. |
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Contact us.
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| I received the wrong item. |
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If you feel that you have received the wrong item, please contact us immediately and we will replace it as soon as possible.
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| When will my order ship? |
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Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. |
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